How Do I...?

The below list is based on the questions most frequently asked of our different departments. Is there a question that you would like to see added? Click here to contact the webmaster to add your question to the list.

1. How do I pay my property taxes, income taxes, special assessments in person? How do I get a dog license?

2. How do I look up property, property tax and building permit information online?

3. How do I pay my water bill? What If I have a water or sewer emergency?

4. How do I file my city income taxes?

5. How do I register to vote? Where do I go to vote?

6. How do I contact my elected representative?

7. How do I get a copy of a birth/death/marriage certificate?

8. How do I get a building permit or a business license?

9. How do I report a pothole, grass & tree, unshoveled snow, storm drain or streetlight outage compaint?

10. How do I get my event on the community calendar?

11. How do I schedule a special trash pickup? What is the refuse schedule for my neighborhood? 

12. How do I get a  new street sign or traffic light for my neighborhood?

 

How do I pay my property taxes, income taxes, special assessments? How do I get a dog license?

Property taxes, income taxes and special assessments can be paid in person at the Treasurer's office located on the first floor of City Hall. Dog licenses can also be purchased in the treasurer's department with proof of vaccinations. Click here for detailed information about making payments through the Treasurer's Department. Click here for information on how to renew dog licenses. 
NEW: Online Property Tax Payment Website. You can now pay your property tax online. Click here to go to the City of Pontiac online property tax payment website.

 

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How do I look up property, property tax and building permit information online?

The City of Pontiac now provides online Property Tax, Assessing and Building Permit information. Cost is $2.00 per search. Property information is updated every Tuesday, and Building permit information is updated daily. Click here to look up property information online.

 

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How do I pay my water bill? What If I have a water or sewer emergency?

Water and Sewer bill payments will no longer be accepted at the City Hall Treasurers Office. For information regarding Water and Sewer payments, go to the Oakland County Water Resources Commission website for more information.  If you have a water or sewer emergency, please call 248-335-6399. Click here to go to the Water & Sewer Division website for more information. 

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How do I file my city income taxes?

Click here to go to the income tax page for information on how to file your city income taxes. Electronic filing of your income taxes is now available.

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How do I register to vote? Where do I vote? How do I get a copy of a birth/death/marriage certificate?

Click here to go to the City Clerk's "Frequently Asked Questions" page for questions regarding services that the City Clerk provides.

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How do I contact my elected representative?

Click here to contact your elected city officials. Click here to contact your county, state and federal elected officials.

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How do I get a building permit or a business license?

Building permits and business licenses are obtain through the Community Development department located on the first floor of City Hall. Click here to get detailed information regarding permits and licensing.

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How do I report a pothole, grass & tree, unshoveled snow, storm drain or streetlight outage complaint?

Click here to go to the Department of Public Works page. Fill out the form and click send to submit your report. 

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How do I get my event on the community calendar?

All events on the community calendar must be approved by the executive office. Click here to submit a request and state that it is for the city community calendar on the city website.

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How do I schedule a special trash pickup? What is the refuse collection schedule for my neighborhood?

Special trash pick service is provided on the same day as refuse collection. Items must be scheduled at least 24 hours prior to refuse collection by calling (248) 758-3700 between the hours of 8:00 AM and 4:00 PM. Residents are allowed four (4) Special Pickups per year/four (4) items per pickup. Click here to go to the Sanitation webpage for refuse collection schedules and routes, trash collection guidelines and holiday trash collection schedules.

 

How do I get a  new street sign or traffic light for my neighborhood?

Click here to go to the Engineering "Frequently Asked Question" for questions about street signs, signal lights, speed bumps and speed limits.

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